A cargo account is required and pricing is based on dimensional or volume weight. Furthermore, Lufthansa reserves the right to apply even stricter regulations and to refuse the booking on certain routes (such as, for example, to the UK and Ireland or to Bangalore in India) if necessary, in order to exclude the animal from travel. Please note: each passenger is allowed to take a maximum of two animals with them (in an approved transport container). If you have any questions about this, the Lufthansa Cargo Service Centre will be happy to help you on tel. If this is not possible, it must be attached to your safety belt by a lead while remaining in the container. Special regulations also apply to breeds of fighting dogs and snub-nosed animal breeds. You are liable for any damage and additional costs arising from the transport of your animal. Breed-by-Breed Pet Guide for Choosing a Travel Companion. (2) = A stopover is defined as a break of more than 24 hours in a journey. Details see above, Live animal transport possible again to and from Frankfurt. The animal must be stowed in the transport container under the seat in front of you when on board. For this, you need a carrier who specialises in transporting animals. from German landlines; calls from mobile networks cost a max. You can find more detailed information about the design and dimensions of the transport container further on this page. Please enquire with the carrier entrusted with the transport. (All pets, including dogs or cats transported in the passenger cabin with a transfer time of more than 2 … Get a stronger peace of mind about your pet’s upcoming travels with this luxury pet transportation service. Find more information about Lufthansa Airlines Pet Policies. (4) = You will find more detailed information about destinations and price zones here. The number of animals per transport container is limited to one animal. We recommend a blanket or old clothing. : 0180 6 – 747 100 (calls cost EUR 0.20/min. From 4 May 2020 Lufthansa Cargo will again offer the transport of live animals (AVI) to and from Frankfurt (FRA). The maximum size is 118 cm (55 x 40 x 23 cm) or 47 in (22 x 16 x 9 in). for dogs and cats the minimum age is 12 weeks; for journeys to/from the USA it is 16 weeks. If you have any questions about this, the Lufthansa Cargo Service Centre will be happy to help you on tel. They also make allowances for special requests in transit, including administering medications or providing special food. However, transit shipments as well as all animal transports requiring personal escort will remain excluded for the time being due to the current situation. You can avoid unnecessary stress on animals by waiting to bring them to the aircraft until shortly before departure. (1) = exceptions: two young animals of comparable size and a minimum age of 12 weeks or two fully grown animals of comparable size or a mother animal with one young animal (0–6 weeks) still dependent on the mother are permitted in the same transport container. A soft-sided carrier that can be securely fastened is required for the transport of small dogs and cats in the cabin. Frankfurt, 21 September 2018. Please enquire about the regulations applicable in the country or countries you intend to visit at their respective consulates and at your veterinary surgery. The requirement for transporting several animals in the same container is that all the animals in the container must be able to stand, lie down and turn in their natural positions, the animals are used to being together and the maximum total weight of all the animals including transport container does not exceed 8 kg. The Federal Ministry of Food and Agriculture (BMEL) has information about entering the European Union with animals and how to contact the animal border inspection office in Frankfurt. Lufthansa cares for the safety and well-being of all its passengers – and this also, of course, includes animals. To make your preparations easier, we have prepared a checklist for you with all the important points. For this purpose, please present two copies of the fully completed and signed form at the check-in counter: Animals can be transported either in the cabin and/or in the cargo hold: Please also note the minimum age of the animals to be transported: However, transit shipments as well as all animal transports requiring personal escort will remain excluded for the time being due to the current situation. It must be paid again for return flights and stopovers (2). Europe’s largest animal station opened its gates and doors at Frankfurt Airport for the first time ten years ago. Only one transport container per passenger is allowed in the cabin. There is also the option of unaccompanied animals being carried by Lufthansa Cargo, which is primarily how PetRelocation books pets on Lufthansa for international flights. Newspaper, cardboard and straw are not permitted. You must bring this with you. The inside of the container must be lined with absorbent material. Celebrations to mark the anniversary held with customers and partners at the Opel Zoo. With Lufthansa, taking your pet with you into the cabin is subject to a charge. Compliance with import and export regulations, as well as with animal welfare provisions, is your responsibility. The animal must be able to stand in its natural position in the closed transport container, and also lie down and turn without any restriction. You can find the contact details of one near you with the help of the animal freight forwarder searchddeqevya . There, you check your pet in for transport in the cargo hold on the Lufthansa aircraft. From 4 May 2020 Lufthansa Cargo will again offer the transport of live animals (AVI) to and from Frankfurt (FRA). We are pleased to announce a first relaxation of the situation-related restrictions concerning air cargo transport. In addition to flying common household pets, Lufthansa Cargo may provide live animal air transportation for horses, ornamental fish, zoo animals, and hatching egg chicks. (1). Be informed no total embargo for live animals anymore from 4th MAY. Available in four different sizes, they are fitted with absorbent liners and plenty of ventilation. If your pet does not behave in an appropriate manner, Lufthansa may transfer it to the cargo hold at an additional cost or refuse to transport it. Lufthansa Cargo will send pictures of your pet as soon as it’s settled in an extra spacious kennel at the Animal Lounge. Varying prices apply for shipping as air freight. Unaccompanied Pets. However, transport as air freight in the cargo hold of a Lufthansa aircraft may be possible. With Live Premium, you get exclusive services to ensure cat and dog owners that their four-legged friends receive even more comfort and personal attention. In addition, a personal contact is available if you have any questions. It is not, as a general rule, possible to purchase one at the airport. However, exceptions apply. In addition to flying common household pets, Lufthansa Cargo may provide live animal air transportation for horses, ornamental fish, zoo animals, and hatching egg chicks. Animal welfare provisions, import and export regulations, Regulations for the transport container in the cabin, Fighting dog breeds and snub-nosed animals, Maximum container size: 55 x 40 x 23 cm / 22 x 16 x 9 inches, North Africa, Central Asia and countries on the eastern Mediterranean coast (4), No more than two animals (dog or cat) in the cabin (in an approved transport container) or no more than two animals in the cargo hold (in one or two approved transport containers), One animal (dog or cat) in the cabin (in an approved transport container) and one animal in the cargo hold (in an approved transport container). Small dogs and cats that weigh a maximum of 8 kg including a suitable transport container may be taken with you into the passenger cabin. For this reason, our guidelines respect current animal welfare provisions, import and export regulations and the regulations of the International Air Transport Association (IATA). Therefore, live animals (AVI) will no longer be accepted for transport by Lufthansa Cargo with immediate effect. When booked in advance, flying pets as cargo with Lufthansa includes an airline-approved plastic kennel. We offer animals and pets traveling with us access to a 43,000 square foot Animal Lounge at Frankfurt Airport . also on Lufthansa connecting flights (e.g. To enable you to take your pet with you into the cabin as carry-on baggage, we need your confirmation that the animal meets the stated requirements. To ensure the safe and undisturbed operation of the flight, your pet must be trained to be obedient to your commands and must behave appropriately in a public space (e.g. Lufthansa Cargo offers several live animal transportation services to all international destinations, including many favorite vacation spots. Lufthansa Cargo operates the most modern live animal facilities in the world! Once you have cleared customs in the Animal Lounge in Frankfurt or at Lufthansa Cargo in Munich and taken receipt of your pet, please report to the Lufthansa check-in counter for your onward flight between two and three hours before departure. For more information take a look at Lufthansa's website. To make sure that your pet arrives safe and sound at your destination, on this page you will find all the important information about transporting animals as excess baggage in the air-conditioned cargo hold in special transport containers. The price depends upon the route and is charged only once per flight direction, i.e. In addition to your pet and its transport container, you can, of course, also use the free baggage allowance included in your ticket. Transporting an animal in the passenger cabin. Their employees provide individual care and food to your four-legged friends, who can then recover nicely from their travels. In view of possible delays in transport, we are taking animal welfare into account with this decision. When travelling with assistance dogs (for example, guide dogs or hearing dogs) the following exceptions apply in the cabin. The container must be escape-proof, leak-proof and bite-proof. For the delivery of your pet with Lufthansa Cargo, you need a completed Shipper’s Certificate. Hard-shell boxes are only accepted if the ticket was issued before 15 April 2019 and you are already travelling with a hard-sided carrier and you are on the return trip or in transit. on a direct flight from Hamburg via Frankfurt to Madrid). For the transport of animals as additional carry-on baggage in the cabin the. (3) = Varying prices apply for shipping an animal as air freight (for example with Lufthansa Cargo). More information about Live Premium can be found here. In exceptional cases, for example due to the regulations of an individual country, it is possible that your animal cannot be transported in the cabin, even if the requirements stated here are fulfilled. no barking or growling). In the event of Lufthansa having to refuse the carriage of your pet because of non-compliance with the regulations, Lufthansa is not liable for any resulting costs, such as rebooking charges, animal boarding costs or hotel accommodation. You can pay to transport your pet at check-in or at the Lufthansa service counter at the airport. The total weight of the transport container, including the animal, must not exceed 8 kg. of EUR 0.60/min.).
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